Terms of Use

Last updated: August 19, 2026

Agreement to Terms

By accessing and using the misty-petal website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Services Description

misty-petal provides professional pet grooming services in Liverpool and surrounding areas. Our services include various grooming packages, home visit grooming, and specialized care treatments as described on our website.

Booking and Appointments

When you submit a booking request through our website:

• Your request is subject to availability confirmation
• We will contact you within 24 hours to confirm your appointment
• You must provide accurate information about your pet and contact details
• You are responsible for ensuring your pet is suitable for the requested service

Service Conditions

Our grooming services are subject to the following conditions:

• Services are provided for domestic pets only
• Pets must be up to date with required vaccinations
• You must disclose any behavioral issues or health conditions
• We reserve the right to refuse service if a pet poses a safety risk
• Home visit services require a suitable space for grooming

Cancellation Policy

If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. Late cancellations may be subject to a cancellation fee.

Pricing and Payment

All prices are displayed in British Pounds (GBP) and include applicable taxes. Prices are subject to change without notice, but confirmed appointments will honor the price quoted at the time of booking. Payment is due upon completion of services unless otherwise arranged.

Liability and Disclaimers

While we take every precaution to ensure the safety and wellbeing of your pet:

• We are not responsible for pre-existing health conditions that may be revealed during grooming
• We cannot guarantee specific aesthetic outcomes due to variations in coat type and condition
• We are not liable for injuries to pets caused by their own behavior during grooming
• Our services do not constitute veterinary care or medical advice

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of misty-petal or licensed to us. You may not reproduce, distribute, or create derivative works without our written permission.

User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Interfere with the proper functioning of the website

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

Indemnification

You agree to indemnify and hold misty-petal harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Limitation of Liability

To the maximum extent permitted by law, misty-petal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For questions regarding these Terms of Use, please contact us at:

misty-petal
127 Aigburth Road
Liverpool L17 6BH
United Kingdom
Email: [email protected]